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01. How can we guarantee quality?
We enforce a strict multi-stage quality control protocol. A pre-production sample is always generated and approved before mass manufacturing begins, and a final 100% manual inspection is executed before any international shipment leaves our warehouse.
02. What can you buy from us?
We manufacture and supply a comprehensive range of premium eyelash extensions including Faux-Mink Lashes, Silk Lashes, Flat/Ellipse Lashes, Pre-made Fans, Loose Fans 4000, and professional-grade lash accessories such as high-retention adhesives, primers, and removers.
03. Why should you buy from us not from other suppliers?
Established in 2015 with over 10 years of industrial expertise in Ho Chi Minh City, Vietnam, MIIN perfectly combines advanced Korean beauty engineering, top-tier Japanese raw materials, and a highly skilled local workforce. We offer direct factory pricing, absolute batch consistency, and reliable large-scale export capabilities to major global markets like Japan, China, the USA, and Europe.
04. What services can we provide?
We specialize in comprehensive OEM/ODM and Private Label solutions. This includes complementary graphic packaging design, tailored thickness/length/curl matrix configurations, and flexible production models customized for both emerging beauty brands and established global salon chains.
05. What is the leadtime for samples/bulk orders?
Standard sample orders are typically processed within 48 hours and delivered via express couriers. Traditional wholesale bulk orders carry a production lead time of 7 to 15 business days, depending on the specific order volume and custom packaging requirements.
06. What payment methods are your company offering?
To ensure secure and seamless international trade, we accept various flexible payment methods including Bank Telegraphic Transfer (T/T), Western Union, MoneyGram, PayPal, and L/C (Letter of Credit) for high-volume contract orders.
07. How can I get samples?
You can easily request a sample kit by connecting directly with our Sales Export Desk via WhatsApp or through our website inquiry form. We proudly offer up to a 50% subsidy on sample packages for verified beauty businesses, academies, and global salon distributors.
08. Where is your manufacturing facility located?
Our main corporate headquarters and advanced climate-controlled manufacturing factory are strategically located in Ho Chi Minh City, Vietnam, providing us with excellent global shipping logistics.
09. What raw materials do you use for your eyelash extensions?
We exclusively source 100% premium, medical-grade PBT synthetic fibers directly from trusted manufacturers in Japan. This guarantees that our lashes are completely cruelty-free, vegan, and hypoallergenic.
10. What technology do you use to maintain the curl memory?
We utilize proprietary Korean high-temperature sterilization and thermal curl-set stabilization protocols. This specialized process ensures our curls remain perfectly crisp, consistent, and will not drop or relax over 6 to 7 weeks of wear.
11. Does MIIN accommodate custom Private Label branding?
Yes, we are Private Label specialists. We provide complementary graphic design consultancy to help construct your brand logo, customized luxury cardboard or plastic lash trays, and custom aluminum foil backing strips.
12. Can you manufacture customized curls, thicknesses, or lengths?
Absolutely. Beyond our standard inventory, we can customize unique physical metrics such as specialized hybrid curls (L, M, L+, LD, JJ), fine diameters (0.03mm to 0.25mm), and extreme custom lengths ranging from 5mm up to 20mm.
13. What is your Minimum Order Quantity (MOQ) for wholesale orders?
To support emerging premium brands, we offer highly flexible and scalable MOQs. For unbranded factory standard trays, the MOQ is exceptionally low, while customized OEM private label orders carry an easily accessible entry-level threshold per size.
14. Are your pre-made volume fans heat-bonded or glue-bonded?
We provide both types based on your target market preference. Our premium pre-made and loose fans are micro-heat-bonded at the roots to ensure a weightless, ultra-thin base that bonds instantly and never damages natural lashes.
15. Can I mix different curls, lengths, and thicknesses in one bulk order?
Yes, wholesale buyers are fully welcome to mix and match sizes, curves, and thicknesses within our expansive product matrix to fulfill their specific studio or retail inventory needs.
16. How do you handle batch color consistency for large-scale reorders?
Our strict industrial raw material filtering and precise polymer mixing guarantee a pure, matte jet-black color profile across all production batches, ensuring your repeat customers always receive identical quality.
17. Do you provide a digital product catalog or price list?
Yes, you can instantly download our complete Product Portfolio via the download buttons on our homepage or request a comprehensive wholesale pricing sheet from our sales export team.
18. Which international destinations do you ship to?
We ship worldwide. MIIN is a trusted international exporter with robust delivery networks extending across North America (USA, Canada), Asia (Japan, China), the United Kingdom, Australia, and the European Union.
19. What shipping couriers do you partner with?
We utilize top-tier global express logistics including DHL, FedEx, UPS, and EMS to guarantee swift, secure, and trackable door-to-door transit. Air cargo and sea freight options are also available for high-volume contract orders.
20. Do you provide DDP (Delivered Duty Paid) shipping options?
Yes, we provide both DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid) shipping terms for select major regions to help optimize import customs clearance and streamline tax processing for our clients.
21. Are your professional eyelash adhesives and primers compliant with safety standards?
Yes, all MIIN chemical products, including our 7-week retention adhesives, primers, and removers, are thoroughly certified with complete Material Safety Data Sheets (MSDS) and conform to global cosmetics import criteria.
22. How are the products protected during international transit?
Trays are packed in heavy-duty, moisture-proof, and shock-resistant export cartons with specialized inner cushioning to shield the structural integrity of the lash curls from extreme climate changes.
23. What makes your Flat/Ellipse lashes different from classic lashes?
Our flat lashes feature a unique rhomboid-concave base that doubles the bonding surface area for longer wear. A 0.15mm flat lash delivers a bold, dramatic aesthetic while remaining as light and comfortable as a 0.07mm regular round lash.
24. Are your lash extension trays easy to peel off without tearing?
Yes, we use premium aluminum foil backing strips. They can be cleanly peeled off and repositioned multiple times on lash tiles or palettes without tearing or leaving any sticky paper residue behind.
25. How long is the shelf life of your lash adhesives?
Unopened MIIN professional adhesives retain optimal viscosity for up to 6 months when stored in a cool, dark, and dry environment. Once opened, it is highly recommended to use the bottle within 4 to 6 weeks for peak retention performance.
26. Why do your Faux-Mink lashes hold adhesive so exceptionally well?
Our Faux-Mink fibers are engineered with a microscopic surface roughness. This structural texture anchors the lash glue far better than smooth plastic synthetics, facilitating faster fan crafting and longer retention.
27. What is the difference between Silk and Mink lashes in your lineup?
Our Silk lashes offer a soft, tapered finish with a subtle green-moss glow under illumination, perfect for clients with weak or fragile lashes. Our Mink lashes provide a crisper, deeper jet-black structure with high micro-roughness, optimized for bold makeup styles and faster volume pinching.
28. Can your pre-made fans be applied the same way as classic extensions?
Yes, because our pre-made fan bases are firmly tied and structurally uniform, lash artists can apply them over a single natural lash using the exact same isolation and dipping techniques as regular classic lashing.
29. Are your eyelash extensions resistant to water and daily wear?
Yes, our advanced artificial silk and PBT synthetic fibers are completely waterproof and resilient against moisture, sweat, and daily temperature fluctuations, guaranteeing a pristine look for weeks.
30. How can we instantly contact a sales representative for urgent wholesale quotes?
You can instantly reach our Export Sales Desk via WhatsApp at +84 813 752 266. Our support team is available to assist you with dynamic quotes, custom formulations, and order fulfillment.
